[SoulAssassin]

I'm not a webmaster nor web coder so I have a question: I set up a win2k3 server with IIS configured. Another company created the database and yet another created the website -- these allow the company to accept customer data and enter it into the DB.

Today I was notified that two people complained this week of a certain section of the page: they were unable to uncheck boxes which dictate what type of support they need (i.e. hardware, software, windows, email options would all be checked but couldn't be unchecked).

The database creator blames my SSL cert and the web designer blames my IIS configuration (which I made no changes to other than the SSL port). Has anyone run into this type of issue? I can't think of anything in IIS that would potentially affect the way certain pieces of the site operate.

[tex]

what is the app written in lang-wise? It sounds like a code bug to me, if it was teh web server, it wouldn't just fuck with a rare few like that...

[SoulAssassin]

Honestly I'm not sure what it's written in as I avoid the site code at all costs (so I don't get blamed). Ironically enough, the developer finally emailed me to say it was on their end.

The best part was that I emailed him the eventviewer log for the time that the error occurred because it included filenames and a stack trace error. He said he'd seen it but wasn't the problem...the next day he tells me he found the problem and fixed it (it was a problem with the file listed in the event viewer like I originally thought).