Gateway 22" LCD update - what now?

MSP · 09-11-2007, 01:05 PM

Well, the replacement LCD arrived and it too has a stuck pixel. So I'm torn what to do now. It's towards the right side of the screen and very dim, so much so that you can't see it unless the screen is completely black. It's not even visible in dark gray or other colored images, only black. Do I tolerate it, ask for another replacement, or ask for a refund and buy the Dell 24"? The Dell 24" would be a full $250 more so I'm really torn...

jake · 09-11-2007, 01:16 PM

Two in a row with stuck pixels... Drop it like its hot. I would get a refund and shop around for something else.

~~Electric_Head~~ · 09-11-2007, 01:54 PM

Did you have to pay anything out of pocket on shipping or restocking fees to get the replacement? If not, I would try another replacement.

MSP · 09-11-2007, 02:44 PM

Quote:

Originally Posted by Electric_Head

Did you have to pay anything out of pocket on shipping or restocking fees to get the replacement? If not, I would try another replacement.

Not a cent. They take a credit card number as a deposit for the monitor untl the old one is returned, that's it.

WoodButcher · 09-11-2007, 03:48 PM

You'd think they would test for that before sending a replacenent, they know you will. Does this monitor have all the connections and features you were after to begin with? If it's their dime I send the bitch back again.

MSP · 09-11-2007, 03:51 PM

Yep - VGA, DVI, Component, S-Video. And it does Picture In Picture, which is unique in a 22" screen. In fact only the >24" Dells will do PIP. I love it with the exception of this damn pixel. Sub-pixel actually. It's only 1/3 of the pixel that's failing.

~~Electric_Head~~ · 09-11-2007, 06:18 PM

I say keep returning them until you get a good one. Especially if they send a new screen before you have to return the old one.

Mr. Ali · 09-12-2007, 12:44 AM

give them one more chance.

MSP · 09-12-2007, 08:06 AM

OK, thanks for the advice. Another replacement is on the way - no questions asked once again. The defects in the screens are a drag, but you have to love their tech support thus far.

mistawiskas · 09-12-2007, 06:56 PM

3 defective pixels are the industry standard (grade B). Higher percentage with cheap lcd panels are the standard for C grade AKA: acer, niko, etc.
most of the panels that you find "on sale" are grade B or C.

ThatHideousStrength · 09-12-2007, 07:12 PM

Hey My Acer Has No Dead Pixels!

mistawiskas · 09-13-2007, 05:35 AM

Industry standard doesn't mean there will be, just that it's the minimum quality alowed out the factory.
Alot of people don't realize that most sets have a bad pixel or two. We, as geeky types tend to notice, but most wouldn't.

MSP · 09-13-2007, 07:17 AM

Well, fingers crossed for this last one. I've done quite a bit of reading and have found that dead pixels are pretty common across the board. Dell, Samsung, even Apple! The stuck sub-pixel on my current display I couldn't even see unless I went looking for it. But I'm so damn OC, I really can't control it...

namelessentity · 09-13-2007, 07:40 AM

Aren't there tricks to try to unstick them? Like programs and someone told me gently rubbing it will sometimes unstick them.

MSP · 09-13-2007, 08:54 AM

Quote:

Originally Posted by namelessentity

Aren't there tricks to try to unstick them? Like programs and someone told me gently rubbing it will sometimes unstick them.

Yep, tried them all! Pressure method, massage method, tapping method, software method, tapping and software methods together, massage and software methods together... No dice.

~~Electric_Head~~ · 09-13-2007, 01:17 PM

Quote:

Originally Posted by MSP

Yep, tried them all! Pressure method, massage method, tapping method, software method, tapping and software methods together, massage and software methods together... No dice.

She's being stubborn. Only thing you can do is kick her out and get another one!

jake · 09-13-2007, 01:58 PM

Quote:

Originally Posted by MSP

Yep, tried them all! Pressure method, massage method, tapping method, software method, tapping and software methods together, massage and software methods together... No dice.

I AM THE CLIT COMMANDER!!!

MSP · 09-13-2007, 05:18 PM

I'm glad that I'm pursuing it. I've been doing some video editing and gaming today and the pixel was VERY noticeable to me. That dot would drive me mad...

MSP · 09-14-2007, 11:49 AM

Well, screen #3 arrived today and looks great. They must have got tired of me calling and cherry picked this one. I won't breathe a sigh of relief until it's burnt in a little without any defects, but so far so good. They sure got it here very quickly, which should score them some points.

~~Electric_Head~~ · 09-14-2007, 12:02 PM

Would you buy this screen again? I'm really looking for something to replace my 21", 8 year old, $80 walmart grab TV that only accepts COAX input.

I want to get rid of my converter boxes. I have my Multimedia server, Wii, and my DVD player connected to it with an array of video converters.

I would like a 24" or 30" Dell, but they simply cost too much.

MSP · 09-14-2007, 01:12 PM

Quote:

Originally Posted by Electric_Head

Would you buy this screen again? I'm really looking for something to replace my 21", 8 year old, $80 walmart grab TV that only accepts COAX input.

I want to get rid of my converter boxes. I have my Multimedia server, Wii, and my DVD player connected to it with an array of video converters.

I would like a 24" or 30" Dell, but they simply cost too much.

Based on the features and picture quality, yes. Did you see the YouTube video I put together? It's a blast to use. But given it took Gateway 3 tries to get me a flawless one (so far) I can't strongly recommend it unless you buy local and can easily return it or don't mind going through the shipping hassles.

Chris · 09-14-2007, 01:29 PM

Quote:

Originally Posted by jake

I AM THE CLIT COMMANDER!!!

Home > Discussion > Tech Gateway 22" LCD update - what now?
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09-11-2007, 01:05 PM	Gateway 22" LCD update - what now?	permalink #1
MSP Globe Trekker Jan 2005 Last Seen: Today Posts: 15,233 (#1) Thanked 2x in 2 posts x81	Well, the replacement LCD arrived and it too has a stuck pixel. So I'm torn what to do now. It's towards the right side of the screen and very dim, so much so that you can't see it unless the screen is completely black. It's not even visible in dark gray or other colored images, only black. Do I tolerate it, ask for another replacement, or ask for a refund and buy the Dell 24"? The Dell 24" would be a full $250 more so I'm really torn... Last edited by MSP : 09-22-2007 at 08:26 PM.

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09-11-2007, 01:16 PM	permalink #2
jake Vagabond Jun 2005 Last Seen: Today Location: Calgary, AB Posts: 1,798 (#46) Thanked 0x in 0 posts x55	Two in a row with stuck pixels... Drop it like its hot. I would get a refund and shop around for something else.
	sudo make me a sandwich

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09-11-2007, 01:54 PM	permalink #3
~~Electric_Head~~ Banned Jan 2005 Last Seen: 04-12-2008 Location: NJ Posts: 1,939 (#42) Thanked 0x in 0 posts x21	Did you have to pay anything out of pocket on shipping or restocking fees to get the replacement? If not, I would try another replacement.

09-11-2007, 03:48 PM	permalink #5
WoodButcher Tweak Minion May 2006 Last Seen: Today Location: CT. Posts: 1,417 (#60) Thanked 0x in 0 posts x0	You'd think they would test for that before sending a replacenent, they know you will. Does this monitor have all the connections and features you were after to begin with? If it's their dime I send the bitch back again.
	E6600@ 3.2 Watercooled, Commando, 2GB Patriot 8500, 5,5,5,9, 2x seagate 160 raid 0, EVGA 7950GT, Sunbeam NUUO 550w, Dual monitors Q6600@ 3.2 Underwater, P5K-VM, 4GB OCZ 4,4,4,11 EVGA 7950GT, Ultra 600w

09-11-2007, 03:51 PM	permalink #6
MSP Globe Trekker Jan 2005 Last Seen: Today Posts: 15,233 (#1) Thanked 2x in 2 posts x81	Yep - VGA, DVI, Component, S-Video. And it does Picture In Picture, which is unique in a 22" screen. In fact only the >24" Dells will do PIP. I love it with the exception of this damn pixel. Sub-pixel actually. It's only 1/3 of the pixel that's failing. Last edited by MSP : 09-11-2007 at 04:07 PM.

09-11-2007, 06:18 PM	permalink #7
~~Electric_Head~~ Banned Jan 2005 Last Seen: 04-12-2008 Location: NJ Posts: 1,939 (#42) Thanked 0x in 0 posts x21	I say keep returning them until you get a good one. Especially if they send a new screen before you have to return the old one.

09-12-2007, 12:44 AM	permalink #8
Mr. Ali Lord Of Porn Jan 2005 Last Seen: Today Location: CA, USA Posts: 3,152 (#22) Thanked 1x in one post x30	give them one more chance.
	"As a Ford owner, trust me when I say, you will never regret anything more in your life than buying a Ford over a Toyota." - Dan T3D

09-12-2007, 08:06 AM	permalink #9
MSP Globe Trekker Jan 2005 Last Seen: Today Posts: 15,233 (#1) Thanked 2x in 2 posts x81	OK, thanks for the advice. Another replacement is on the way - no questions asked once again. The defects in the screens are a drag, but you have to love their tech support thus far.

09-12-2007, 06:56 PM	permalink #10
mistawiskas Gramps Jan 2005 Last Seen: Today Location: Grants Pass, Oregon Posts: 12,720 (#2) Thanked 6x in 6 posts x310	3 defective pixels are the industry standard (grade B). Higher percentage with cheap lcd panels are the standard for C grade AKA: acer, niko, etc. most of the panels that you find "on sale" are grade B or C.
	dammit!!! I'm about out of aluminum foil! Yup...."brix shall be shat".

09-12-2007, 07:12 PM	permalink #11
ThatHideousStrength Tweak Minion Jan 2005 Last Seen: Today Posts: 4,107 (#11) Thanked 5x in 4 posts x0	Hey My Acer Has No Dead Pixels!

09-13-2007, 05:35 AM	permalink #12
mistawiskas Gramps Jan 2005 Last Seen: Today Location: Grants Pass, Oregon Posts: 12,720 (#2) Thanked 6x in 6 posts x310	Industry standard doesn't mean there will be, just that it's the minimum quality alowed out the factory. Alot of people don't realize that most sets have a bad pixel or two. We, as geeky types tend to notice, but most wouldn't.

09-13-2007, 07:17 AM	permalink #13
MSP Globe Trekker Jan 2005 Last Seen: Today Posts: 15,233 (#1) Thanked 2x in 2 posts x81	Well, fingers crossed for this last one. I've done quite a bit of reading and have found that dead pixels are pretty common across the board. Dell, Samsung, even Apple! The stuck sub-pixel on my current display I couldn't even see unless I went looking for it. But I'm so damn OC, I really can't control it...

09-13-2007, 07:40 AM	permalink #14
namelessentity Resident Cynic Jan 2005 Last Seen: Today Location: Napa, CA Posts: 1,304 (#64) Thanked 0x in 0 posts x5	Aren't there tricks to try to unstick them? Like programs and someone told me gently rubbing it will sometimes unstick them.

09-13-2007, 05:18 PM	permalink #18
MSP Globe Trekker Jan 2005 Last Seen: Today Posts: 15,233 (#1) Thanked 2x in 2 posts x81	I'm glad that I'm pursuing it. I've been doing some video editing and gaming today and the pixel was VERY noticeable to me. That dot would drive me mad...

09-14-2007, 11:49 AM	permalink #19
MSP Globe Trekker Jan 2005 Last Seen: Today Posts: 15,233 (#1) Thanked 2x in 2 posts x81	Well, screen #3 arrived today and looks great. They must have got tired of me calling and cherry picked this one. I won't breathe a sigh of relief until it's burnt in a little without any defects, but so far so good. They sure got it here very quickly, which should score them some points.

09-14-2007, 12:02 PM	permalink #20
~~Electric_Head~~ Banned Jan 2005 Last Seen: 04-12-2008 Location: NJ Posts: 1,939 (#42) Thanked 0x in 0 posts x21	Would you buy this screen again? I'm really looking for something to replace my 21", 8 year old, $80 walmart grab TV that only accepts COAX input. I want to get rid of my converter boxes. I have my Multimedia server, Wii, and my DVD player connected to it with an array of video converters. I would like a 24" or 30" Dell, but they simply cost too much.

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