[czechrboard tassia]

I am two seconds away from either crying or killing someone...

The delivery company was supposed to come tonight sometime after 9pm. I was working an event on campus that by a fluke finished around 8pm, and at 8:05 I got a phone call in horribly broken English. "We have your box, security too tight. Let us in." "Is this the College Boxes? You guys aren't supposed to be here until after 9." "Yeahh...." "It's going to take me about 20 minutes to get back to my dorm from where I'm at, but I'll hurry." "Quick, please" *click*

I haul serious ass and get to my dorm in about 10 minutes to find that there are no delivery guys in the lobby. The security guard says they were in there for about a minute, made a phone call, then left. I looked for a truck on the street, saw nothing and gave them a call. "Hi, this is Natassia about the college boxes... I'm in the lobby at my dorm, where are you?" "Oh, we go to make another delivery. We be back, 10 minutes. Stay at your apartment." *click* It's 8:15pm.

I grumble to the security guard, go drop my things in my room and wait for a phone call. 8:25 comes and goes. I call them back at 8:57. "This is Tassia in Carlyle. Where are you?" "Making delivery. We be there soon." "Ok, how soon?" "Nine, maybe 9:05." "Alright, I'll wait for the call." *click* I turn on the TV to pass a few minutes... the cable is out in all NYU dorms.

9:05... 9:10... 9:15... Starving and tired of waiting, I decide to make my ultimate comfort food: cinnamon toast. The bread is toasted, spread with butter, and I'm just about to put on the cinammon sugar and my phone rings at 9:35. "We are in the lobby, please come down stairs." No time for toast now, and the stress levels are building.

I get down to the lobby and ask if we can open the boxes there before taking them up to my room (one of the boxes, you guessed, is the same fucking box I've gotten now 4 times). The second box has my name on it, but the box is beaten up and definitely not a box that I packed my things in. The guy says sure, then rushes over to the desk to sign in (standard procedure in our dorm). He goes back over to the dolly and starts moving it. "No, can we open it in the lobby please?" "We go upstairs." And he starts going. If my roommates hadn't been upstairs, I wouldn't have let him go.

We get up to my room, I open the box that is in different packing and see a few of my things, however everything is tossed haphazardly in there, things are out of their packaging, and one of my ceramic cups (which I had carefully wrapped when I packed it) is smashed. Check out the pictures below. I open the other box just for kicks, not mine. The guy tried to convince me that it was mine, and finally he let it go after my roommates chimed in. It's 9:42, I sign for the one box, and go to sign him out downstairs. I still haven't had my cinnamon toast.

No sooner do I push the elevator button, the fire alarm goes off. On the verge of tears, I run back to my room, grab my wallet and plate of cold buttered toast and run back to the elevator. My roomies and I reconvene outside and decide that Starbucks is in order. I ate my toast on the way... disgusting, but I was hungry and freaking out.

When we finally get back to the room, I start unpacking my mutilated box, taking lots of pictures along the way.



















It's now 11:30, I haven't started my homework yet, and I'm going to cry. Still no cinnamon toast. I need a drink.

[BrentN]

Well your a woman, no offence but just let it all out tassia. You'll feel better after, all chicks do after shit goes downhill.

As for the service, all I can say is that is a totall crock of shit. I think the first thing you should do, tomorrow morning when you're feeling like making a sane phonecall instead of an insane one right now, is to talk to the manager at the company.
Calmy tell him what happened, that you are extremley dissappointed and you want them to compensate for the damages. If he says too bad so sad thats when you can start wheeling in the threats. Tell them that you're going to tell all of your friends who do business with them about this, and that he/she will lose alot of customers, and if it comes down to it you will see him in court. Whether you actually will take him to court or not, it don't matter, but defenitly say it.

Good luck.

Thats too bad to get service that shotty, but it happens and now you need to deal with it to set things right.

[GirlsRidePonies]

It'll get better. In the end it's just stuff anyways.

[mistawiskas]

I sure hope you've documented this whole fiasco. I believe you need to hire an attourney. You need to sue the shit out of that outfit for all you can get.

[Scrubbin_Bubbles]

I think a good cry, and a call into fox 5 is in order.

[czechrboard tassia]

Originally Posted by Scrubbin_Bubbles

I think a good cry, and a call into fox 5 is in order.

Everything's always better the next day. I'm usually not this crazy emotional, but I'm sure you guys could guess why, lol. We already have an attourney (one of my dad's best friends) and they have until Monday at 5pm to fix this before we take action.

[eyezik]

yay(o) for pictures!

[nomacs]

Originally Posted by mistawiskas

I sure hope you've documented this whole fiasco. I believe you need to hire an attourney. You need to sue the shit out of that outfit for all you can get.

well if nothing else, she has it thoroughly documented on these forums. timestamped and all

[Lord Kain]

lady, enough with the drama

take actions! Fox 5 and a lawsuit seems to be a good pool of actions to take!

[czechrboard tassia]

yeah, i have it documented through the forums, my blog, my cellphone bill, hard copy on paper...

they have until monday at 5pm according to the letter my mom sent them, after which time we're taking legal/public action.

[mistawiskas]

And, for good measure (not to mention shear entertainment value), take succubus down there....she'll get results!


PS: Sorry Succubus, I couldn't help myself.